Frequently Asked Questions (FAQs)

Find the right answer to your questions.

You selected:

What is the tool through which to report any defect of the purchased product?

The consumer must keep the entire documentation relating to the purchase of the consumer item for at least 26 months from the delivery of the goods. The purchase can be proven by the following documents: receipt, invoice, chequebook, credit card slips, etc.

Back to questions

These may also interest you...

Life stories

Add a photograph of your kitchen and join the Veneta Cucine community.

User Manuals

Download our manuals here to know and protect your product.

Catalogues

Go to the "Catalogues" section to find out about Veneta Cucine. Be inspired!

Do you need more information?

Find dealer

Dear user,
the new Veneta Cucine website is not navigable with Internet Explorer.
Internet Explorer does not allow the use of modern design solutions and features.

Use Google Crome, Mozilla Firefox or the latest version of Edge for a better browsing experience.

Dear user,
the new Veneta Cucine website is optimized to be visited correctly with the most up-to-date version of Microsoft Edge (version 17 or following ones).

Please update your version of Edge or use Google Crome, Mozilla Firefox for a better browsing experience.

Despite this information, continue the navigation