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GREEN THINKING
FAQ
Guarantee of conformity on Veneta Cucine products
Information on purchasing
After-sales support
1
When does the Legal Warranty apply?
2
What is meant by conformity of the item with the contract and by non-conformity?
3
In which cases is the non-conformity excluded?
4
Who is the person responsible towards the consumer?
5
What are the seller's obligations?
6
How long does the guarantee last and what is the deadline for claiming on the guarantee for consumer goods?
7
What is the tool through which to report any defect of the purchased product?
8
What can the consumer ask from the seller in the presence of a non-conformity of the item?
9
What does the repair/replacement remedy consist of?
10
What is meant by Conventional Warranty?
11
What does the Conventional Warranty given by Veneta Cucine (5 years) consist of and what does it cover?
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